Returns & Refunds
General Returns & Refund Details
15-Day Unconditional Returns
If for any reason you are not completely satisfied with your purchase, please email us at firstname.lastname@example.org within 15 calendar days after receiving your package. We will accept returns only of goods that remain unused and in the original packaging. Customers are responsible for shipping (and any customs duties) costs, and once we receive your item(s) we will process a refund within 3-5 business days.
If you received a defective or wrong item(s), please send an email to email@example.com within 7 days after receiving your package, along with a picture(s) of the defective/wrong item. Once we receive your returned item(s), we will investigate and process a refund for the product(s) along with the return shipping fee.
Return package address:
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